We want you to feel confident with your Prymaxe purchase, which is why when you purchase a new product from us, you are automatically enrolled into our FREE Two Year Warranty.*
What is covered:
What is NOT covered:
* We reserve the right to end this promotion at any time.
All in stock orders placed before 1pm EST will ship same day and all orders placed after the cutoff will ship the next business day*. If you need an order immediately, please let us know and we’ll try our best to accommodate your request.
Most orders shipping within the US will ship via USPS or FedEx and are fully insured, we also offer express options if you need an item within 24 hours. All tracking numbers will be sent via email after the item is shipped. If you did not receive your tracking number please feel free to call or email us.
All US Orders $49+ Ship for FREE
We love and truly appreciate all of our International customers. All of our international shipments are fully insured and are guaranteed to be delivered or your money back. We offer a variety of shipping options for you to choose from and if for any reason there is an issue with your order we will make it right, that is our promise you.
Pre-Orders typically ship with 2 weeks. In the event a product is backordered we will contact you with an exact shipping timeframe.
Smaller items will ship USPS First Class.
USA shipping only for Barber Electronics, Boss, Darkglass, Dunlop, DryBell, EarthQuaker Devices, Eventide, EVH, Fender, Gretsch, Korg, Marshall, Music Man, MXR, PreSonus, Quilter, Roland, Schecter, Shure, Source Audio, Way Huge, Tech 21, Vertex, Voodoo Lab, Vox, Wampler.
What if my package gets stolen?