HOLIDAY SEASON NOTICE: While we will try our best to get your order out to you as soon as possible, we may be a little backed up during this busiest time of the year. We cannot guarantee pre-orders to arrive before Christmas.

When you place an order at Prymaxe, you can rest assured that your item will be carefully packaged. Our shipping team is dedicated to making sure your item arrives in perfect condition and on time.

All in stock orders placed before 2pm EST will ship same day and all orders placed after the cutoff will ship the next business day*. If you need an order immediately, please let us know and we’ll try our best to accommodate your request.

* Our same day shipping policy may be temporarily suspended during a sale or if you pay with Affirm. Rest assured, we will do everything we can to get your order out as quickly as possible. Please call us at 1-855-PRYMAXE if you are placing an overnight order and need it to go out immediately.

 

Domestic Shipping
Most orders shipping within the US will ship via USPS or FedEx and are fully insured, we also offer express options if you need an item within 24 hours. All tracking numbers will be sent via email after the item is shipped. If you did not receive your tracking number please feel free to call or email us. 

All US Orders Ship for FREE

International Shipping
We love and truly appreciate all of our International customers. All of our international shipments are fully insured and are guaranteed to be delivered or your money back. We offer a variety of shipping options for you to choose from and if for any reason there is an issue with your order we will make it right, that is our promise you. 

Pre-Order Shipping: 

Pre-Orders typically ship with 2 weeks. In the event a product is backordered we will contact you with an exact shipping timeframe. 

Smaller items will ship USPS First Class. 

USA shipping only for Vox, Korg, Voodoo Lab, MXR, Dunlop, Way Huge, Barber Electronics, Music Man, Tech 21, Fender, Marshall, PreSonus, Source Audio, and Strymon.