This product has been played/demoed in store, used to make promotional materials, or returned in great condition. It may be missing its original packaging or inserts or show very slight signs of use.
Studio sound in seconds
Auto Gain sets your levels with the click of a button, with more than enough gain on tap for the most popular broadcast mics – no booster needed.
Find your voice
The Enhance button reveals the true quality of your voice. Get the clearest sound first time. Three podcaster-approved voice presets bring out the best in any voice.
Cut it out!
Don’t let coughs and sneezes – or any other unexpected interruptions – mess up your podcast. Hit the mute button and silence the mic until you’re ready to go again.
It’s your call
Bring in guests over the phone with one TRRS cable and capture the whole conversation, or record high quality music or other audio from your device, seamlessly.
Sound as good as your video looks
You’re one TRS cable away from adding Vocaster’s studio sound to your vlog. No need to sync up in post, just plug in and hit the red button.
Add a professional touch
Stream pre-recorded segments such as intros, outros, calls or any other audio you can think of from your computer with two sets of stereo loopbacks. Keep the story going and sound just like you’re in a broadcast studio.
Take it away
Vocaster Once is small, light and powered by your computer so you can join the conversation wherever it is.
It’s never been so simple
Our Easy Start tool is the best in the business and gets you up and running smoothly. Vocaster is so easy to set up, you’ll be on-air in no time. Three years of warranty and our award-winning 24/7/365 support keep you there.
Everything you need
With Hindenburg Lite to record, three months of SquadCast Pro + Video to bring in your guests, and six months of Acast Influencer for podcast hosting and monetization, you’re ready to get your show out there. You can also try Hindenburg Pro for six months, free!
Your very own control room
Get your show sounding great with Vocaster’s mixer. Just like a broadcast studio, Vocaster Hub lets you set your levels, enhance your sound, route audio from your phone and computer, and more. Hear exactly what your listeners will hear with Show Mix – even without your computer.
Better for everyone
With Vocaster, we’ve taken big steps forward in reducing the impact our interfaces have on the planet. With carefully chosen components, biodegradable and recyclable packaging, and more than half the plastics from recycled sources, Vocaster is better for everyone.
Broadcast quality sound: Get studio sound in seconds from Vocaster’s high quality mic input
Over 70dB of gain: Get the best out of any mic, no booster needed.
Auto Gain: Set your level in seconds, just push the button, start talking, and let Auto Gain do the rest.
Enhance: Select one of four podcaster-approved presets and reveal the true quality of your voice.
Mute: Just hit the button and cut out coughs, sneezes and any other unwanted interruptions.
Phone Connectivity: Connect your phone with a single TRRS cable and capture the whole conversation, or play music and other high-quality audio from your device straight onto your show.
Camera Connectivity: Send Vocaster’s high quality audio straight to your camera with a single TRS cable and level-up your vlog.
Stereo Loopback: Grab audio from your computer and stream straight onto your show. Great for intros, outros, music and more.
Easy Start: It’s never been easier to get recording. Focusrite’s tried-and-tested Easy Start tool will have you on air in minutes.
All the tools you need: Includes Hindenburg Lite, three months of SquadCast Pro + Video, and six months of Acast Influencer. You can also try Hindenburg Pro for six months, free.
Vocaster Hub: Set your levels, enhance your sound, route audio from your phone and computer, and hear your Show Mix.
What’s In the Box
Product Hardware Specifications
We want you to feel confident with your Prymaxe purchase, which is why when you purchase a new product from us, you are automatically enrolled into our FREE Two Year Warranty.*
What is covered:
What is NOT covered:
* We reserve the right to end this promotion at any time.
All in stock orders placed before 1pm EST will ship same day and all orders placed after the cutoff will ship the next business day*. If you need an order immediately, please let us know and we’ll try our best to accommodate your request.
Most orders shipping within the US will ship via USPS or FedEx and are fully insured, we also offer express options if you need an item within 24 hours. All tracking numbers will be sent via email after the item is shipped. If you did not receive your tracking number please feel free to call or email us.
All US Orders $49+ Ship for FREE
We love and truly appreciate all of our International customers. All of our international shipments are fully insured and are guaranteed to be delivered or your money back. We offer a variety of shipping options for you to choose from and if for any reason there is an issue with your order we will make it right, that is our promise you.
Pre-Orders typically ship with 2 weeks. In the event a product is backordered we will contact you with an exact shipping timeframe.
Smaller items will ship USPS First Class.
USA shipping only for Barber Electronics, Boss, Darkglass, Dunlop, DryBell, EarthQuaker Devices, Eventide, EVH, Fender, Gretsch, Korg, Marshall, Music Man, MXR, PreSonus, Quilter, Roland, Schecter, Shure, Source Audio, Way Huge, Tech 21, Vertex, Voodoo Lab, Vox, Wampler.
What if my package gets stolen?
Please note: We are a small, family owned business. While we want to make sure you are satisfied with your purchase, we would like to try to limit the amount of returns as much as possible. This helps both us and the customer save time and money. If you are unsure about a product, please contact us before you complete the purchase, and we'll do our best to find the item that will best suit your needs. Prymaxe reserves the right to define abuse of the return policy on a case by case basis and consequently refuse subsequent return requests by said abuser and place them "All Sales Final".
Last Updated: March 27, 2018
If you are not 100% satisfied with your purchase, you can return it within 45 days of the original purchase date for a store credit refund, or within 14 days of the original purchase date for a refund to the original purchase method (PayPal, credit card, etc). If an item is not received by us within the 45-day window, the package will be refused. All new items returned must be in BRAND NEW condition with zero signs of wear or use and must be returned in the original packaging with ALL materials (free/bundled items -- must be unused/unopened, warranty cards, plastic, pouches, manuals etc.). We reserve the right to charge an up to 15% restocking fee on any opened guitars, amps, or keys being returned.
Our 45-Day Satisfaction Guarantee covers brand new products only -- it does not cover used and clearance products (see below). It also does not cover items in the “What is NOT Returnable” list below. Please note: All actual shipping fees paid by Prymaxe will be deducted from your refund. This includes orders that qualified for free or subsidized shipping. Return shipping must be paid by the buyer. If you received a defective or incorrect item, please see our FAQ section below.
All Used and Vintage items come with a 48 hour approval period. Please contact us directly at firstname.lastname@example.org within 48 hours of receiving your product for us to set up a manual return for you. Be sure to include your order number and reason for return in the email. All Used/Vintage items must be returned in the same condition they were sent to you in, as well as include all materials that came with it.
All returns should be insured by the buyer and sent via UPS, Fedex, or USPS with tracking. Please do not write on or attach tape or labels to the product box (these will be refused) -- use a packing box to return the product. Attach a shipping label with the RMA number onto the shipping box. Packages without a valid RMA number on the outside of the box will be refused.
To request an RMA number, please email email@example.com. We do not issue RMA by phone.
When will I get my refund?
Once your return is received by us, your refund will typically be processed within 10-15 business days. It typically takes a few business days for all credit card refunds to be processed and reflected on your statement. This means it will take a few extra days for your refund to show in your account after your return is processed. Store credit refunds will be given in the form of a e-gift card which will be available for immediate use after it is emailed to you. Please note: All actual shipping fees paid by Prymaxe will be deducted from your refund. This includes orders that qualified for free or subsidized shipping. Return shipping must be paid by the buyer. If you received a defective or incorrect item, please see the next question.
What if I receive a defective or incorrect item?
If a product is defective upon arrival, or the wrong item was received, all the shipping fees will be covered by us and we will send you a replacement once the original item is received. If for any reason a replacement wont be available for a significant amount of time, we will issue you a store credit to use on another item. For defective items, Prymaxe reserves the right to refuse the return if we determine the reason for the unit failing was not covered under the warranty (i.e., if the item was damaged due to user fault or error). If you feel your item was damaged in shipping, please take plenty of pictures of the damaged box and item and immediately contact us so we can open a claim with the shipping company.
Please be very diligent with testing your defective item. Be sure to try other guitars, power supplies, cables, and amps. We also request that you take a video of the item not working. If we receive your item, test it, and find it to be working, we will give you a refund minus the cost of shipping both ways and charge a 20% restocking fee.
When must I ship my return?
Your return must be received by us within 45 days of the original purchase date for store credit, or postmarked by 14 days for a refund to the original purchase method (PayPal, credit card, etc). This means you must ship your return with enough time for us to receive the package within the deadline. If it does not arrive within 45 days, we will refuse the package. If you feel you sent the package within a reasonable time frame, but it arrived late due to the shipping company’s error, please immediately contact us to make an appeal before we refuse the package.
What if I pre-ordered an item?
If a pre-ordered item arrives outside of the 45 day window from when you ordered it, you will have 7 days from the arrival date to send it back for store credit.
Why was my package refused?
There are a number of reasons your package could be refused by us, including: