RECORD YOUR GUITAR. RECORD YOU.
Scarlett’s most compact interface – thousands of guitar players use Solo to capture studio-quality sound every day. Capture your music anywhere by simply plugging your guitar straight in or miking up, and monitoring directly for latency-free foldback. Scarlett Solo is giving musicians worldwide professional sounding results everywhere, all the time.
Getting studio-quality recordings at home has never been easier. Easy Start gets you set up, recording and playing back within minutes. Our mic preamps, high-headroom instrument inputs and now-iconic Gain Halos mean the science of sounding great is sorted. We’ve worried about the tech, you can focus on the music.
We’ve been making mic preamps for 30 years, and the 3rd Gen mic pre is the best Scarlett has ever heard. The 24-bit/192kHz converters give your recordings clarity and detail. Air mode breathes life into vocals, adding unique high-end detail. Our decades of experience mean Scarlett sounds just like you.
Incredibly reliable, Focusrite hardware won’t let you down. If, however, you come across a problem you can rely on our global support team and your three-year warranty to get it sorted. Sound.
Scarlett Solo is officially supported in use with USB-C iPad Pros. Setup and operation is simple: just plug in, fire up your favourite music-making app, and enjoy the Focusrite sound wherever you go. Scarlett Solo has been tested extensively with Garageband, Cubasis 2, Auria Pro, Ampify Launchpad, Ampify Groovebox and Ampify Blocs Wave, as well as FL Studio. Now you can record anywhere, really.
Ableton Live Lite
The iconic DAW gives you everything you need to get started including instruments, effects and Live’s trademark clip and scene launching for taking ideas further or performance.
Three months Splice Sounds membership with new Splice accounts – offering millions of high-quality, royalty-free one-shots, loops, and presets, with new releases daily.
Three Month Avid® Pro Tools® subscription
Get a taste of the industry standard recording experience with this legendary DAW.
Focusrite Plug-in Collective
Get a new plug-in and exclusive offers from a new partner every few months.
Antares® Auto-Tune® Access
For everything from natural sounding, near-real-time pitch adjustment for getting the best vocal takes, to lightning-fast Hip-hop-inspired pitching for adding a whole new sound to your tracks.
Relab’s LX480 Essentials
Get four reverbs, modelled on The Hit Factory NYC’s reverb unit, and used on countless hits. LX480 Essentials gives you the sounds of a studio which has played host to names from Springsteen, the Stones and Kool and the Gang, to The Weeknd, Pharell, Katy Perry, and everyone in between.
Softube® Marshall® Silver Jubilee 2555
The modern evolution of the iconic JCM800, brought to you by analogue-modelling experts Softube®. The Silver Jubilee offers everything from warm cleans, through classic crunch, and up to modern high gain tube amp sounds.
XLN Audio® Addictive Keys
Add beautifully captured piano to your tracks with the choice of one of four professional-sounding models from Steinway®, Yamaha® and the classic Rhodes®. Plug in your MIDI controller and play; instantly be transported to a professional recording studio set up to capture one of these beautiful pianos – right from your studio.
XLN Audio® Addictive Drums 2: Studio Rock
Add the sounds of a pro drummer to your songs easily. Featuring expertly captured samples from a high-end Tama® and Pearl® drums, and Paiste® and Sabian® cymbals, recorded at Decibel Studios in Stockholm.
The fully-analogue-modelled replica of a classic American polysynth. Bx_oberhausen is a component-by-component reproduction of an icon. With 32 voices, this digital model is capable of twice the count of today’s most valuable all-analogue synths – for lush chords and huge unison.
Brainworx® Bx_console Focusrite SC
The preamps that made Focusrite what we are today to your music. No other plug-in offers the unique character of the iconic large format console, with ISA 110 preamps – the origin of the famous ‘Air’ we still hear on Focusrite interfaces today. Bx_console Focusrite SC is a full channel strip, offering EQ, de-esser, compressor, limiter, gate and expander.
Focusrite Red 2 & 3 Plug-in Suite
Featuring a pair of meticulously captured digital models of the truly iconic EQ and Compressors which have made the Focusrite name a staple in world-class facilities across the globe. If you’ve kept up with major releases over the last 30 years, you’ve heard Red 2 and 3.
Get your record release-ready with the high-end analogue mastering system. Bringing a smooth and simple workflow to the art of mastering, allowing anyone, from first-time-producer to industry pro to get studio-quality results quickly and effortlessly.
All other product names and brands cited herein are property of their respective owners. All company, product and service names used on this page are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.
SUPPORTED SAMPLE RATES
We want you to feel confident with your Prymaxe purchase, which is why when you purchase a new product from us, you are automatically enrolled into our FREE Two Year Warranty.*
What is covered:
What is NOT covered:
* We reserve the right to end this promotion at any time.
All in stock orders placed before 1pm EST will ship same day and all orders placed after the cutoff will ship the next business day*. If you need an order immediately, please let us know and we’ll try our best to accommodate your request.
Most orders shipping within the US will ship via USPS or FedEx and are fully insured, we also offer express options if you need an item within 24 hours. All tracking numbers will be sent via email after the item is shipped. If you did not receive your tracking number please feel free to call or email us.
All US Orders $49+ Ship for FREE
We love and truly appreciate all of our International customers. All of our international shipments are fully insured and are guaranteed to be delivered or your money back. We offer a variety of shipping options for you to choose from and if for any reason there is an issue with your order we will make it right, that is our promise you.
Pre-Orders typically ship with 2 weeks. In the event a product is backordered we will contact you with an exact shipping timeframe.
Smaller items will ship USPS First Class.
USA shipping only for Barber Electronics, Boss, Darkglass, Dunlop, DryBell, EarthQuaker Devices, Eventide, EVH, Fender, Gretsch, Korg, Marshall, Music Man, MXR, PreSonus, Quilter, Roland, Schecter, Shure, Source Audio, Way Huge, Tech 21, Vertex, Voodoo Lab, Vox, Wampler.
What if my package gets stolen?
Please note: We are a small, family owned business. While we want to make sure you are satisfied with your purchase, we would like to try to limit the amount of returns as much as possible. This helps both us and the customer save time and money. If you are unsure about a product, please contact us before you complete the purchase, and we'll do our best to find the item that will best suit your needs. Prymaxe reserves the right to define abuse of the return policy on a case by case basis and consequently refuse subsequent return requests by said abuser and place them "All Sales Final".
Last Updated: March 27, 2018
If you are not 100% satisfied with your purchase, you can return it within 45 days of the original purchase date for a store credit refund, or within 14 days of the original purchase date for a refund to the original purchase method (PayPal, credit card, etc). If an item is not received by us within the 45-day window, the package will be refused. All new items returned must be in BRAND NEW condition with zero signs of wear or use and must be returned in the original packaging with ALL materials (free/bundled items -- must be unused/unopened, warranty cards, plastic, pouches, manuals etc.). We reserve the right to charge an up to 15% restocking fee on any opened guitars, amps, or keys being returned.
Our 45-Day Satisfaction Guarantee covers brand new products only -- it does not cover used and clearance products (see below). It also does not cover items in the “What is NOT Returnable” list below. Please note: All actual shipping fees paid by Prymaxe will be deducted from your refund. This includes orders that qualified for free or subsidized shipping. Return shipping must be paid by the buyer. If you received a defective or incorrect item, please see our FAQ section below.
All Used and Vintage items come with a 48 hour approval period. Please contact us directly at email@example.com within 48 hours of receiving your product for us to set up a manual return for you. Be sure to include your order number and reason for return in the email. All Used/Vintage items must be returned in the same condition they were sent to you in, as well as include all materials that came with it.
All returns should be insured by the buyer and sent via UPS, Fedex, or USPS with tracking. Please do not write on or attach tape or labels to the product box (these will be refused) -- use a packing box to return the product. Attach a shipping label with the RMA number onto the shipping box. Packages without a valid RMA number on the outside of the box will be refused.
To request an RMA number, please email firstname.lastname@example.org. We do not issue RMA by phone.
When will I get my refund?
Once your return is received by us, your refund will typically be processed within 10-15 business days. It typically takes a few business days for all credit card refunds to be processed and reflected on your statement. This means it will take a few extra days for your refund to show in your account after your return is processed. Store credit refunds will be given in the form of a e-gift card which will be available for immediate use after it is emailed to you. Please note: All actual shipping fees paid by Prymaxe will be deducted from your refund. This includes orders that qualified for free or subsidized shipping. Return shipping must be paid by the buyer. If you received a defective or incorrect item, please see the next question.
What if I receive a defective or incorrect item?
If a product is defective upon arrival, or the wrong item was received, all the shipping fees will be covered by us and we will send you a replacement once the original item is received. If for any reason a replacement wont be available for a significant amount of time, we will issue you a store credit to use on another item. For defective items, Prymaxe reserves the right to refuse the return if we determine the reason for the unit failing was not covered under the warranty (i.e., if the item was damaged due to user fault or error). If you feel your item was damaged in shipping, please take plenty of pictures of the damaged box and item and immediately contact us so we can open a claim with the shipping company.
Please be very diligent with testing your defective item. Be sure to try other guitars, power supplies, cables, and amps. We also request that you take a video of the item not working. If we receive your item, test it, and find it to be working, we will give you a refund minus the cost of shipping both ways and charge a 20% restocking fee.
When must I ship my return?
Your return must be received by us within 45 days of the original purchase date for store credit, or postmarked by 14 days for a refund to the original purchase method (PayPal, credit card, etc). This means you must ship your return with enough time for us to receive the package within the deadline. If it does not arrive within 45 days, we will refuse the package. If you feel you sent the package within a reasonable time frame, but it arrived late due to the shipping company’s error, please immediately contact us to make an appeal before we refuse the package.
What if I pre-ordered an item?
If a pre-ordered item arrives outside of the 45 day window from when you ordered it, you will have 7 days from the arrival date to send it back for store credit.
Why was my package refused?
There are a number of reasons your package could be refused by us, including: